Call Poison Control to speak to an expert
Don't guess what you should do. Get accurate answers. It's free and confidential.
Use the webPOISONCONTROL® online tool
For unintentionally swallowed substances, before symptoms develop
HELP ME with a possible poisoning
When to call Poison Control instead of using this tool
Call 911 right away if the individual collapses, has a seizure, has trouble breathing, or can’t be awakened.
Be prepared for a poison emergency.Download the webPOISONCONTROL® app.
Mixed up your meds? Found a loose pill? Worried that your refill looks different? Fortunately, most medications can be identified from the letters and numbers imprinted on the pill.
Start identifying a pill
Many adults swallow their hearing aid batteries. Often, it is because they were mistaken for a pill. Unlike small children, the majority of adults pass these tiny batteries without problems. Sometimes, an x-ray may be required. Store batteries in a safe place – not in your pocket, purse or with your pills.
Swallowed batteries burn through a child's esophagus in just 2 hours, leading to surgery, months with feeding and breathing tubes, and even death. About the size of a nickel, 20 mm, 3-volt lithium coin cells are the most hazardous as they are big enough to get stuck and burn faster. Secure battery compartments and keep loose batteries away from children.
Electronic cigarettes (e-Cigs) are devices made to look like real cigarettes. They contain a battery, a heater, and liquid nicotine. When heated, the nicotine liquid becomes a vapor, which users inhale. Liquid nicotine products contain flavorings and something to help the product vaporize. Liquid nicotine products are very poisonous if swallowed.
It's not an intriguing or novel hazard, just the persistent, invisible killer: carbon monoxide. Seriously, you still don't have a carbon monoxide alarm in every sleeping area of your home? Get one! And keep fuel-burning appliances in good repair; don't use grills or gasoline-powered tools indoors, and don't run your car in an attached garage or place a generator close to your home.
webPOISONCONTROL® is the first online triage tool and app to provide individualized guidance for poison emergencies. It was developed by the National Capital Poison Center. webPOISONCONTROL guides users faced with a poison emergency through a series of simple questions leading to action recommendations.
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Help us help you! We are a 501(c)(3) charitable organization, not a government agency. We rely on your generous donations to keep the phone lines open and to keep our app online - so no one suffers needlessly from poison. Poison Control saves lives and also saves money, preventing needless ER visits. Your gift will touch the lives of many.
Learn the Poison Help jingle in English or Spanish. Use it to teach the U.S. poison control number 1-800-222-1222! There are 55 poison centers in the U.S. Your call will be routed to the center that serves you, based on your area code and exchange. The jingle is available for download. Play it over and over until it "sticks"!
Learn our jingles